Our policy on returns, replacements and refunds.
Template text only. Replace every [bracketed] item with your actual policy, and have it reviewed by a qualified professional before launch.
[Add actual return window and eligible conditions, e.g. damaged or incorrect items]
Contact us with your order ID and photos where relevant. [Add actual process]
Approved refunds are issued to the original payment method. [Add actual timelines]
[Add actual list, e.g. opened personal-care items]